STUDIO POLICIES
Referral Program
Nothing is better than a referral, it’s how I know you’re satisfied with the service you have received. So, to say thank you, you’ll receive $50 to use on any full priced treatments with each new referral to Jeanette Elliott Skin Studio.
Please take a moment to review important changes to our booking and cancellation policy.
A huge rise in no-shows and last minute cancellations across our entire industry enormously impacts on our clients and our business. They mean that clients on our wait list cannot book those time slots with us and miss out. Because of this, many clinics have taken the step to charge deposits to secure bookings. We have decided not to follow this deposit trend for now and have instead made the following changes to our booking and cancellation policy.
Reminder Texts and Emails: Will be sent 48hrs prior to your appointment.
Text or Email Confirmations: We ask that you reply to confirm or reschedule your appointment. We understand that sometimes you may need to change your booking – we kindly request 48 hours’ notice so that we can offer that time slot to another client.
$50 no show charge: Appointments not kept or cancelled with less than 24hrs notice will receive an automatically generated invoice for $50, which will be emailed to you within 24-48hrs
We appreciate your understanding in this matter and we will continue to try to keep things fair for both our clients and the clinic.
A huge rise in no-shows and last minute cancellations across our entire industry enormously impacts on our clients and our business. They mean that clients on our wait list cannot book those time slots with us and miss out. Because of this, many clinics have taken the step to charge deposits to secure bookings. We have decided not to follow this deposit trend for now and have instead made the following changes to our booking and cancellation policy.
Reminder Texts and Emails: Will be sent 48hrs prior to your appointment.
Text or Email Confirmations: We ask that you reply to confirm or reschedule your appointment. We understand that sometimes you may need to change your booking – we kindly request 48 hours’ notice so that we can offer that time slot to another client.
$50 no show charge: Appointments not kept or cancelled with less than 24hrs notice will receive an automatically generated invoice for $50, which will be emailed to you within 24-48hrs
We appreciate your understanding in this matter and we will continue to try to keep things fair for both our clients and the clinic.
Studio Hours
9:00am to 5:30pm Tuesday to Saturday
Monday closed
9:00am to 5:30pm Tuesday to Saturday
Monday closed
Parking Bonnefoi Boulevard
Ample free parking is available on Bonnefoi Boulevard across the road from the studio.
